Is Zoom AI Companion HIPAA Compliant?
The strongest posture among meeting tools in this directory, with one feature-availability catch to confirm before rollout.
The Verdict: Is Zoom AI Companion HIPAA Compliant?
Is Zoom AI Companion HIPAA compliant? Yes, with conditions. Zoom signs a BAA on every paid plan and trains no model on meeting content.
Free has no BAA. Pro, Business, Business Plus, and Enterprise do, but Zoom says some AI Companion features may be unavailable on BAA accounts. Confirm that list first.
Verified against Zoom's HIPAA-ready page and KB0067751, 2026-07-12.
| BAA | Paid plans broadly (Pro, Business, Business Plus, Enterprise) |
| Trains on your data | No, categorically: audio, video, chat, screen share, attachments |
| Enterprise controls | Admin AI feature management; HITRUST CSF alignment; details in Zoom's HIPAA guide PDF |
| Sources | support.zoom.com KB0067751; zoom.com HIPAA-ready page |
This is not legal advice, and your counsel makes the call for your organization.
The Catch
The feature asterisk. A BAA account may not get every AI Companion feature, and the available set changes. Confirm the current feature list for BAA accounts before telling clinicians what they can use.
If Your Staff Use It
Zoom AI Companion is the likeliest tool in this directory to be sanctionable as-is. Verify the BAA covers your specific plan, then decide feature-by-feature in policy.
The catch with a sanctionable tool is that it feels settled. A host clicking AI Companion on before a case conference is not checking whether that feature reached BAA accounts, because a button being there reads as permission. Approved tools with unapproved features sit in the blind spot most inventories miss, and this is one of the few entries here where the tool is fine and the enablement is the open question.
Zoom AI Companion and HIPAA: Common Questions
Does Zoom sign a BAA for AI Companion?
Yes, with conditions. A BAA is available on Zoom's paid tiers and not on Free. Zoom separately warns that a BAA account may lose access to certain AI Companion features, so get the current list in writing before rollout.
Is this legal advice?
No. This is not legal advice, and your counsel makes the call for your organization.
Related Resources
Continue across the compliance directory and the core governance hubs
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Read article →The Policy Question Comes Before The Feature Question
Whether it is Zoom AI Companion or another meeting tool, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which features earn a place in it.