Is Heidi Health HIPAA Compliant?
A clean training stance undercut by one missing detail, which tier actually includes the BAA.
The Verdict: Is Heidi Health HIPAA Compliant?
Is Heidi Health HIPAA compliant? Yes, with conditions. Heidi executes a BAA as a business associate, and states it does not train its AI on your data.
Heidi does not publish which tier includes the BAA. Get it attached to your specific plan before PHI touches it.
Verified against Heidi Health's HIPAA compliance and pricing pages, 2026-07-12.
| BAA | Yes; tier unspecified (pricing page silent) |
| Trains on your data | No ("Heidi doesn't use any of your data to train our AI") |
| Enterprise controls | Practice tier: SSO, team management, custom hosting; SOC 2 Type 2, ISO 27001, US data residency |
| Sources | heidihealth.com/en-us/compliance/hipaa, /safety, /pricing |
This is not legal advice, and your counsel makes the call for your organization.
The Catch
Silence on tiers. Strong compliance page, strong training stance, and a pricing page that never mentions the BAA. Get it attached to your order form.
If Your Staff Use It
Among clinician scribes found in the wild, this is one of the easier ones to bring into a sanctioned program, if the paperwork gets pinned down.
"Found in the wild" is the operative phrase. By the time anyone is asking which tier includes the BAA, a clinician has usually been dictating visits into it for months on a plan she picked herself. Tools that show up before the questions do are the normal case here, not the exception, and this page answers the vendor question rather than the inventory one.
Heidi Health and HIPAA: Common Questions
Does Heidi Health sign a BAA?
Yes, with conditions. Heidi states it executes BAAs when it handles PHI as a business associate. No vendor page says which plan tier includes it, so get it attached to your order form before PHI.
Is this legal advice?
No. This is not legal advice, and your counsel makes the call for your organization.
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Whether it is Heidi Health or another clinical scribe, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which tools earn a place in it.